Rowan, who visited us to give a quote was very helpful, knowledgeable and professional. He went out of his way to accommodate our needs...
The two men that installed the attic ladder was just as professional...The work was completed neatly, and the place was left in a clean state.
All in all we have just positive feedback!
We will recommend you to anyone with confidence.
The installation went very well. I'm impressed because it is not an easy job. Your installer is to be commended. I showed him the position and left for work. The job was finished when I returned home.
This product will make a huge difference to access in the roof cavity. Previously it was difficult via cupboards. Already I have accessed to fit an extractor fan for the bathroom which was effortless by comparison with earlier. Next is some electrical work for a gazebo and then removal of old insulation by vacuum.
I am so pleased I spotted Sellwood at the Home Show.
We are DELIGHTED!!
Could you pass on our thanks to Andy and to Phil and Sione – those two guys were great today and did a really lovely job.
Thanks heaps – very happy customers here.
Tony and I would just like to thank you, your sales rep and the installer for the fabulous service we received from beginning to completion, installing our attic ladder. We love the product and the storage space it has afforded us. We love that the installation went smoothly, efficiently and on the day it was planned. Calling the office has been pleasant and efficient for queries and payment, and Andrew was equally efficient and pleasant with his sales.
We would recommend your company and product to anyone considering an attic ladder. (Our son is green with “attic ladder envy”!!)
And a big thanks to Phil the installer he was very professional and did a top job, I'm very happy with the final results.
Installation was very professional and great job, thanks!
Your ladder certainly works a treat & I'm pleased that I can now get on with constructing the framing & not have to spend any more time on searching the net...Thanks again for taking the time to discuss my situation... The least I can do is to send you a few 'before' & 'after' pics... Should I ever encounter anyone contemplating installing an attic ladder I will most certainly recommend your company for its product & 'after sales' (2012...2018) service!
"...we had (an attic ladder) installed by Sellwood and we love it. There (sic) builder was awesome, such a tidy builder."
(The attic stairs) are fabulous, really happy with them!
Just an email to say thanks!!
Phil came today and did an awesome job with the install!!
To The Team At Sellwood, I am writing to say Thank you very much Warwick & Phil for the great job you did for us in our Kitchen, as we had 2 Solarglow Lights fitted, the light it offers is over whelming!! we keep thinking we have to turn the light off!! so much different than our Dark Kitchen as before we always had to have the light on.Thank you for your friendly service you offered to us,we will fully recommend your company to our friends & family. Thanks again for a job well done
I am extremely happy with the outcome! A perfect solution for my requirements and a perfect implementation from Phil (and his 'boss' apprentice)
Hi there, I am too in the customer service industry and I know a genuine and great service as well as hard working tradesman when I see one and Phil is one that deserves all the compliments. I just want to give you my feedback on one of your tradesman named Phil yesterday who did a fantastic job for me at 6 Weetman Drive, Browns Bay. He͛s done an amazing job our attic stairs and floors, clean after himself, no major mess, no regrets on money spent, so pleased with the work and the professionalism and the high standard of work that was carried out, I will certainly pass this on to any my friends or customers if they want an attic built. Thank you Phil, you͛re the best! : )
Hi, I must say from the first phone call to installation it has been seamless and hassle free actually something hard to find these days! Phil was especially great appreciated his service and friendliness. Will definitely recommend you guys to others. Cheers Nikki
Sellwood made a loft storage space in my previous property and I was so pleased with it that the very first thing I did in my new home in Hobsonville was to have a Sellwood ladder fitted and the loft space floored off.
Phil (the fitter) did an excellent job within the space of a few hours and cleaned up meticulously after completion. I am delighted with the result and we have increased our storage space dramatically.
I particularly chose Sellwood because the ladder is developed and engineered in NZ and so we have absolute confidence that it is safe and robust.
Good afternoon, Warwick My wife and I are very impressed with the finished result of our job, which your staff member Phil completed at our home yesterday. Phil worked very hard for several hours, and left a very neat and tidy result. He gave us a great explanation of how everything works, and also what to be careful about in the ceiling area. We will certainly be happy to recommend Sellwood, on our very positive experience, thank you!
I just wanted to drop a note to express my thanks at the level of service I have received from your company. From the time I contacted you for a quote to installation was less than a week. Amazing. We love the change of light that the Skytube has made to our ensuite which was rather dark and the added feature of light and extractor fan is awesome. I would also like to say a very big thank you to your installer Chris who really went the extra mile with this installation, even so much as to come back to our house on a public holiday to help us remove part of the Skytube so that the electrical work could be done (the roof being too small for our electrician). His professionalism and service was exemplary. He kept in contact with me by phone informing me when he would arrive at my home. He called to say he was running late so not to convenience me and then again when he had completed the job. I had no qualms about leaving him in my home unsupervised whilst I was at work. Thank you.
Just a line to thank you for the excellent service we received when we had two skylights installed recently. Your communication was good and the installer was very pleasant and efficient. Thanks for the pen too! We keep thinking we have left the light on in the rooms with the new skylights! It makes such a difference to have them and we will certainly recommend you to our friends. Thanks again.
Hi guys. About 4 years ago I installed one of your Regular 31 loft ladders. It really was the first step in a massive, total renovation of a 90 year old villa. Absolutely everything went up those stairs - rewiring, insulating, storing the half of the house that was being worked on etc etc. My only regret is that I should have opted for the Deluxe 31 - with the use the ladder has got, the gentler slope and wider treads would have made all the difference! So there it is. A very happy customer who can't believe these things aren't standard issue in all houses! Though the modern truss building system probably limits the practicality... Send me an email and I'll share this pic with you. Many thanks.
I am pleased to inform you all at Sellwood Products Ltd, that I am entirely satisfied with the attic stair that I installed in my home. My dealings with the team a Miro Place Albany highlighted the efficiency and professional approach you people have with the product. As a handyman, I (was)
given that extra attention necessary for me to make the correct decisions, buy the right unit and prepare for a hassle free installation.
I would like to say that I have been very impressed with the service that I have received from your company from start to finish, and with the promptness and friendliness of your reply to my initial inquiry and subsequent order. I would recommend your company and product to anyone and will be doing so.
I currently have some Sellwood attic stairs and really value them. We are shifting to a brand new house with a lot of ceiling space... I would like to install the attic stairs in the garage, and three or four of the rooms. Making them a feature of the house and adding 60 sqm to the storage space.
I was really impressed with the professionalism and courtesy shown by Phil during the installation of our ceiling hatch. He kept us well informed of what was happening and we are really happy with the final result - it looks great and makes a huge difference to our house spacewise, that we can store boxes of seldom used stuff in the attic. The team at Sellwood were very accomodating and I would have no hesitation in recommending them to anyone.
I would like to say how absolutely delighted I am with the stairs and the floor that Brodie did such a great job of installing. It was a lot of money but I am so pleased that I went with Sellwood and will be recommending your product to anybody who might be interested.
Just a short note to let you know how absolutely thrilled we are with the two (Sky)tubes we had installed. We are amazed at the huge difference it has made. Both my husband and I keep going to turn the ͚lights͛off.
I hope my Sellwood Attic Stairs will cause others to install one and know the benefit of that extra convenient space.
Phil installed my Skytube today. It is great!!
Phil installed my stairs last Friday and did an excellent job.
Thanks guys - brilliant job!
We LOVE our stairs!
I would like to pass on our thanks and congratulations to a very professional team.